Responsible for supporting both adults and their carers who need help to maintain their independence  and to stay well.



For all new referrals and re-referrals after 6 months contact the Berkshire Healthcare Foundation Trust Common Point of Entry (CPE) on Tel: 0300 365 0300



CHILDREN’S SOCIAL CARE                              

Responsible for providing support to children/young people with disabilities and their parents/families.


  • Local Authorities Emergency Duty Service
    Available to help with any personal or family problems that reach crisis out of hours and cannot wait until the next day.

    Monday to Friday 5pm to 9am, weekend days, public holidays.    Tel: 01344 786 543 
  • Emergency Respite Schemes
    A Carers Emergency Respite scheme can help a carer who is worried about what would happen to the cared for person if they were involved in an emergency or taken ill.   

Following an assessment an emergency plan is completed and short term emergency respite can be put into place.
–    Wokingham Back Me Up Service:   Tel: 0118 9795324 or email to register.
    Bracknell Forest Carers Emergency Respite Scheme:    Tel: 01344 351500 or
      Email: to register.




Personalised information and support services for local carers.






  • Alzheimer’s Society
    Is the leading support and research charity for people with dementia, their families and their carers.  Local Service Office Tel: 0118 959 6482 or to find a service near you please go to    Dementia Connect.
  • Macmillan Cancer Support
    Support for people diagnosed with cancer and their families.  Tel: 0808 808 00 00
  • Citizens Advice
    Provide free, independent and confidential advice to help people resolve their financial, legal and other problems.  Also work to improve policies and practices that affect people’s lives.
    Wokingham Citizens Advice                    Tel: 0300 330 1189   
    Bracknell & District Citizens Advice     Tel: 0344 411 1306   
  • Wokingham & Bracknell Mencap
    The ‘voice of learning disability’ in the Wokingham and Bracknell Forest Borough areas providing advice, information and support.
    Tel. 0300 777 8539, Email: or
  • Mind
    Information and support to make sure no one has to face a mental health problem alone.  Tel: 0300 123 3393
  • Parkinson’s UK
    Offers information, friendship and support to local people with Parkinson’s disease, their families and carers.  Tel: 0808 800 0303.
    –   Wokingham: Local Adviser – Tel: 0344 225 3677,
    –   Bracknell:  Local Adviser – Tel: 0344 225 3676,
  • Scope
    Works to make this country a place where people with a physical impairment, learning disability or any other condition have the same opportunities as everyone else. Tel: 0808 800 3333
  • SEAP
    Provides independent advocacy services to help resolve issues or concerns you may have about your health and wellbeing or your health and social care services.
  • Stroke Association  
    The UK’s leading stroke charity providing support services and conducting research to change the world for people affected by stroke. Tel: 0303 3033 100
    For details of local support group meetings click here.




Care Quality Commission

The Care Quality Commission (CQC) is the regulator who monitors and inspects all organisations providing care, to ensure standards are being met.  This includes GP’s, dentists, the care you get from an agency in your own home, in a care home or in hospital.  These standards can be found on the CQC website.

If you’d like to talk to them call: 03000 616161 or use the Online contact form

Clinical Commissioning Groups
Responsible for commissioning (buying-in) and managing most hospital and community health care services.

   NHS Berkshire West CCG

 NHS East Berkshire CCG

The independent consumer champion for health and social care.  


 Talking Therapies

Problems such as anxiety, depression, stress and phobias are very common. Talking Therapies is a friendly and approachable service that helps people with problems such as anxiety, depression, stress and phobias.  You can refer yourself directly by completing the online form or you can make contact by  Tel: 0300 365 2000 or email.


Please let us know if there are other links you think will be useful.

Note:  Crossroads Care Wokingham cannot take responsibility for the content of pages linked from this website which are maintained by external providers.